IntenseDebate

IntenseDebate has this as it’s strapline…

Imagine better comments

Intrigued I duly signed up. But for the minute that is as far as I got. I contacted tech support because I couldn’t get the plugin to work – I received an email the same day offering some solutions to try. (I wish I could get tech support like that from all the other companies I use). Anyway, none of the solutions seem to be correct so I am posting some screenshots to see whether it is possible to fix the problem. I’m loading it up here in case someone else runs into a similar problem.

The problem is that when installed the plugin takes you offer to the settings page to configure the plugin. First step is to login which I do with no problems, the second step is to import your comments and this is where things go belly up. It starts to import and then logs me out and asks me to log back in again. A never ending loop!

Here are the screenshots: